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Expert Profile OJSIM012

Key Skills & Experience

Core Skills

Highly-accomplished, results-focused, international expert with more than 20 years of demonstrated success contributing to superior corporate performance through expert alignment of advanced technical and financial management knowledge/experience, business/financial planning and exceptional strategic vision.

Certifications:  Mission Critical Support Professional • Information Technology Infrastructure Library (ITIL) Certification • Standards of Business Conduct 

Workplace Training:  Project Management • Mission Critical Support Professional Development • Transition & Transformation Methodology • ITIL Foundation • Making a Difference with Governance • Strategic Outsourcing Differentiators • Management of Change • Negotiation Mastery 

  • Global Technology Management, Project Management and Change Management Leadership
  • Global Infrastructure Outsourcing Management/Service Delivery Operations Management
  • IT Strategy/Implementation/ Information Systems Integration
  • SAP Service Delivery Management
  • Client Governance
  • Organisational Transformations
  • Financial/Business Management
  • Fluent in English, Swedish, Danish, Conversant in German, some ability in French, receiving instruction in Japanese, native speaker of Norwegian

Client Experience

  • Experienced in Manufacturing, Retail / Wholesale and Financial industries
  • Global experience with Hewlett Packard, General Motors, Canon and commercial clients

Software, Hardware, Solutions & Consultancy

  • Devised effective strategies and innovative financial initiatives to ensure continual high-level IT service delivery which expressly meets the service needs of each customer
  • Expertly resolved operational issues resulting in 100% availability of services throughout a 2-year period
  • Improved financial performance and customer satisfaction
  • Led global cross-functional teams to achieve excellence
  • Pioneered successful implementation and management of 1st comprehensive outsourcing contract for HP in Europe, delivered on time and within budget, which led to highly profitable business growth and development.
  • Cultivated productive relationships with customers, C-level managers, vendors and staff contributing to outstanding service delivery programs resulting in greater customer satisfaction
  • Canon Inc. Winners’ Circle Award
  • General Motors CIO Award for outstanding Project Execution